Refund / Return Policy

Brown Bottles are not returnable, so please select these items carefully.

Refused Orders

If you refuse your order when the carrier makes an attempt to deliver your package you will assume responsibility for the shipping charges in both directions from BBSS to your address and from your address back to us. You will also be responsible for any additional handling fees charged by the carrier and a 20% BBSS restocking fee. No Exceptions to this policy will be permitted.

Order Questions:
If you need help or have any other questions concerning your orders, please call customer support at: 818-678-9420.

Brown Bottle Superstore
20810 Lassen Street Suite # 204
Chatsworth, CA 91311 US
Customer Service: 818-678-9420